Urban Cycles Warranty Policy

All bikes sold by Urban Cycles are covered by the relevant manufacturer’s warranty and return policy, giving you peace of mind and confidence in your purchase.

For full details of the warranty and return terms applicable to your bike, please visit the relevant manufacturer’s website using the links below.

BH Bikes warrnty 

https://www.bhbikes.com/en_GB/lifetime-warranty-register

Claudbutler and squish bikes 

https://www.tgc.bike/what-warranty-does-my-new-bike-come-with-i52

We offer professional servicing for bike forks, rear shocks and dropper seatposts, helping to maintain the performance, reliability and longevity of your suspension components. Regular servicing ensures your suspension continues to operate smoothly and efficiently, providing consistent performance on the trail.

From routine maintenance to more comprehensive servicing, we take care to inspect, service and set up your suspension components to a high standard. Service availability and pricing are subject to the make and model of the component, as service requirements can vary between manufacturers and individual models.

For more information or to find out what servicing is available for your component, please get in touch with us to request a service quote. We’ll be happy to advise you on the appropriate service for your fork, shock or dropper seatpost.